Do the prices include shipping and handling fees?
the shown prices don't include shipping and handling charges.
When is a purchase order considered executable?
The purchase order is deemed executable upon receipt of a bank transfer notification of the value of the purchase order.
How is Product order procedure done?
The product can be ordered online by adding it to cart , then complete check-out procedure.
Is there a maintenance workshop and spare parts for the offered products?
We have technicians specialized in carrying out the necessary maintenance work and we also have original spare parts.
How long is the product warranty?
All THEKA products are guaranteed for one year in case of mis-manufacture only, and the warranty does not include malfunctions resulting from mis-use.
Can the product be shipped to the governorates of Syria?
Of course, when the customer places the order, he can specify the exact shipping address and his preferred shipping company, and the product
will be shipped within 24 hours from the date of purchase.
Can the product be delivered inside Damascus?
Unfortunately, there is no delivery within Damascus governorate, delivery is usually done in our warehouses.
What payment methods are available?
Payment methods currently available are bank deposit in one of the banks specified on our site - or cash on delivery.
